Many years ago, I walked into a retreat center in rural Missouri on road-shaky legs. I’d driven 9 hours from my home in Milwaukee through driving rain, and the last 3 hours led me deep into the rural Ozarks on snaking, hilly roads. I remember saying, “Where am I?” as I passed homes flying Confederate flags and a roadside revival meeting place. At last, I turned off the main paved road and crawled along for another mile on a graded gravel road, crossing two low concrete bridges that went through rather than over the creek, until I reached a hill top and the place I thought I was supposed to be… Read more
Back in my dating days, I followed the sound advice, “See how a person treats service professionals (waiters, clerks, etc) – that’s how they’ll treat you in time.” If someone was rude, impatient, or simply didn’t acknowledge the person providing service as someone equally deserving of courtesy, then that was information about my date’s character.
This rule applied even if the service wasn’t great. My stance has always been, “You just never know – they could be having a really bad day.” People have to show up for work after all kinds of challenging events occur, from a death in the family to being abused at home or being served divorce papers that morning. Read more
New Leaf Coaching & Consulting is an Organizational Development Consultancy. We help people in values-based organizations work well together so they can do amazing work in the world. We create customized solutions, focused on your goals, so your organization can achieve extraordinary results.